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Getting started
Listing & Selling
Finding & Buying
Delivery & Returns
Reviews
Problems & Cancellations
Guidelines & Safety
My Shpock & Settings
Contact Us
Getting started
Getting started
Welcome to Shpock
Use Shpock for free
Communicate & chat properly
Buying with Shpock - Step by Step
Selling with Shpock - Step by Step
Benefits of a Shpock membership
Welcome to Shpock
Use Shpock for free
Communicate & chat properly
Buying with Shpock - Step by Step
Selling with Shpock - Step by Step
Benefits of a Shpock membership
Listing & Selling
Listing an item
Listing a car
Listing an item
Setting the right price
Describing an item
Tips for good pictures
Listing a car
Listing an item
Setting the right price
Describing an item
Tips for good pictures
Managing my items
Keeping overview of my items
How long is my listing online?
Editing a listing
Delisting a listing
Changing item location
Marking an item as sold
Hiding a public question from an item
Relisting an item
Removing a sold item
My item has been deactivated
I can't see my latest deal
Keeping overview of my items
How long is my listing online?
Editing a listing
Delisting a listing
Changing item location
Marking an item as sold
Hiding a public question from an item
Relisting an item
Removing a sold item
My item has been deactivated
I can't see my latest deal
Item promotions
Benefits of item promotions
Transferring item promotions
Refund for item promotions
Problem with item promotion purchase
Benefits of item promotions
Transferring item promotions
Refund for item promotions
Problem with item promotion purchase
Selling an item
I can't see an offer or a message
Answering questions on private offers
I can't see an offer or a message
Answering questions on private offers
Finding & Buying
Finding an item
Searching for items
Creating & removing saved searches
Reporting prohibited items
Adding listings to my Watchlist
Activating price alerts
Searching for items
Creating & removing saved searches
Reporting prohibited items
Adding listings to my Watchlist
Activating price alerts
Making an offer
Checking an item's availability
Purchasing & renting a property
Who pays for shipping?
Checking an item's availability
Purchasing & renting a property
Who pays for shipping?
Delivery & Returns
Posting an item
Packing your item
Packing your item
Having an item delivered
Who pays for shipping?
Who pays for shipping?
Returns
Can I return my bought item?
Can I return my bought item?
Reviews
Reviews
Reviewing another user
I can't see a review
Overview of my reviews
Removing reviews
Changing a review
All my reviews are gone
Reviewing another user
I can't see a review
Overview of my reviews
Removing reviews
Changing a review
All my reviews are gone
Problems & Cancellations
Problem resolution
Problem resolving for a collection deal
Problem resolving for a collection deal
Problems with another user
My buyer isn't replying
Blocking another user
Reporting another user
My buyer isn't replying
Blocking another user
Reporting another user
Cancellations
Cancelling a deal with collection
Cancelling a deal with collection
Guidelines & Safety
Safety
General safety tips
Buying safely on Shpock
Selling safely on Shpock
Fake payment links
Avoiding fraud attempts
General safety tips
Buying safely on Shpock
Selling safely on Shpock
Fake payment links
Avoiding fraud attempts
Guidelines & Rules
Monthly Giveaway Terms & Conditions
Shpock community standards
Reporting prohibited items
Reporting an advertisement
How does Shpock handle counterfeits?
Prohibited items on Shpock
Monthly Giveaway Terms & Conditions
Shpock community standards
Reporting prohibited items
Reporting an advertisement
How does Shpock handle counterfeits?
Prohibited items on Shpock
My Shpock & Settings
Registration & Login
Creating a Shpock account
Age limit for using Shpock
I can’t remember my password
I can’t log in
Logging out of Shpock
Problems with creating a Shpock account
Apple ID registration error
Creating a Shpock account
Age limit for using Shpock
I can’t remember my password
I can’t log in
Logging out of Shpock
Problems with creating a Shpock account
Apple ID registration error
Managing my account
Updating my email address
Changing my password
Updating my profile picture
Creating a Shpock username
Changing your Shpock username
Write your own bio
Changing the language
Completing my profile
Deleting my Shpock account
Account restriction
Website access blocked
Permanent account suspension
Updating my email address
Changing my password
Updating my profile picture
Creating a Shpock username
Changing your Shpock username
Write your own bio
Changing the language
Completing my profile
Deleting my Shpock account
Account restriction
Website access blocked
Permanent account suspension
My data
Data protection
Why does Shpock need access to my location?
Data protection
Why does Shpock need access to my location?
Shpock memberships
Standard vs Premium membership
Switching between Supporter and Premium membership
Transfer listing promotions
Cancelling my membership
I can't manage my paid membership
Standard vs Premium membership
Switching between Supporter and Premium membership
Transfer listing promotions
Cancelling my membership
I can't manage my paid membership
Notification & Newsletter
Unsubscribing from the newsletter
Managing notifications
Managing my Inbox
Unsubscribing from the newsletter
Managing notifications
Managing my Inbox
Social Features
Managing who you follow
Sharing items
Blocking another user
Managing who you follow
Sharing items
Blocking another user
Contact Us
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