If you’d like to switch your membership you can simply open your app an got to  My Shpock > My membership:

• Upgrade your membership from Standard to Premium: if you upgrade, you will have access to the Premium membership immediately and don’t need to wait until your Standard subscription ends. You will get a refund for the Standard membership you have already paid in advance but won’t use now anymore.
• Switch from Premium to Standard: when switching from Premium to Standard, your Premium membership will continue for the rest of the month you’ve already paid for and then switch automatically to the Standard membership.

Need more help?

• Standard vs Premium membership
• Cancelling my membership

If you want to contact us, please log in to your Shpock account.