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How should I package my item?

IMPORTANT: Shipping with Parcel2Go is currently only available in the app

To ensure that the item arrives safely at your buyer’s home please take the following points into account during the packaging process:

  • Choose an appropriate box or other sturdy packaging that best fits the shape of the item
  • Fill the empty space between the item and the box with filler to prevent the item from moving in the box during transport
  • Wrap the box with strong tape to ensure that it can’t accidentally open in transit
  • Before sending your items to the buyer we recommend you wash them. Follow these tips from CDC on cleaning and disinfecting

Important: Please note that drivers who pick up the parcel at your home are not able to package it for you. Ensure that the parcel is fully packaged and labelled before the designated pick up time.

Please be aware that this information is for guidance only and that it is the responsibility of the person(s) sending the parcel to make sure that the items are securely and correctly packaged.

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