The Shpock Wallet is currently not available on our website. Please download our app to use it.
Once the buyer has confirmed that they received the item, the money will be released to you. This is shown as 'Available balance' in your Shpock Wallet.
By tapping on 'Withdraw' you enter your bank account details and transfer the available money to your account. Successful transfers to your bank account can take up to 5 working days so make sure you allow plenty of time for the funds to arrive.
Remember! Depending on your bank, the incoming payment reference on your account can be labeled as Shpock or Adyen N.V.
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