Buying step by step - Shpock

Buying step by step

1) Find an item

  • Browse the discover screen to find beautiful items nearby
  • Search for relevant keywords

2) Discuss open topics and negotiate

  • Use the question area to post public questions that may be of interest to everybody (e.g. whether the seller accepts PayPal)
  • Please keep in mind that payment and shipping methods should be discussed and agreed on before accepting a deal because they may influence the price (shipping costs, payment provider fees). Use the Private offer button to make a private offer. You can also add questions to your offer that only the seller and you should see.
  • Some sellers might offer to purchase the item at the indicated price. Tap on Buy Now if you wish to pay for the item right away.

Important: As soon as one party accepts an offer and the other confirms, you have entered a binding agreement. 

3) It's bought!

After both of you have confirmed the deal:

  • In case you meet: exchange item for money at the same time
  • Share sensitive data like shipping address and payment info in the private chat
  • Use Shpock for further communication
  • Pay using safe payment methods (e.g. PayPal Goods & Services)
  • Receive your item

4) Review your partner

After the seller has been paid and you received the item:

  • Now is the perfect time to leave feedback for your seller and share your experience with other Shpockies!

In case something goes wrong: report your partner directly from within the chat. This way we will be provided with all the necessary information and can help faster.

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