Selling step by step - Shpock

Selling step by step

Selling an item is easy and free!

1) List an item

  • Upload beautiful photos of your item
  • Add a title and a detailed description of your item and its condition
  • Select a category to increase the chances of your item being found by potential buyers
  • Activate Buy Now if you would like to sell at a fixed price
  • Set a realistic price

Please add any information about payment and shipping methods as well as other relevant info about the item to the description (e.g. size/dimensions). We also recommend to take advantage of the five free photo slots in order to show your item from all angles.

If you have more than one of the same item for sale, it's advisable create a separate listing with an individual photo for each and to mention in the description that these are separate items.

2) Answer questions & offers of potential buyers

  • Answer any public questions that may arise
  • Use the "counter offer" button if you want to negotiate the price or want to answer a question in a private offer

Please keep in mind that payment and shipping methods should be discussed and agreed on before accepting a deal because they may influence the price (shipping costs, payment provider fees).

3) It's sold!

After both of you have confirmed the deal:

  • In case you will meet: exchange item for money at the same time
  • Share sensitive data like shipping address and payment info in the private chat
  • Use Shpock for further communication
  • Pack your item properly
  • Ship the item with the method the buyer has paid for

4) Review your partner

After you received the money and the buyer received the item:

  • Now is the perfect time to leave feedback for your buyer and share your experience with other Shpockies!

In case something goes wrong: report your partner directly from within the chat. This way we will be provided with all the necessary information and can help faster.

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