Why do I have to verify my identity? - Shpock

Why do I have to verify my identity?

In accordance with the existing law you will have to provide further information once you surpass a total amount of £1,000 paid out.

In this case please upload a photo of an ID:

  • Passport: one photo of your passport details
  • Government-issued ID: one photo of the front and one photo of the back
  • Driver's license: one photo of the front and one photo of the back


To ensure a successful verification please pay attention to the following:

  • All details of your ID are in focus and clearly visible
  • Avoid any light reflections that might render the ID partially illegible
  • The information on your ID exactly matches the data provided during the creation of your wallet

Please understand that this process can take up to 48 hours.


The required data is needed by Adyen to perform their payment services and will not be processed by Shpock. Please find more information in the Adyen Privacy Policy.

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