A pending payment means that the indicated amount has been paid in full by the buyer via Buy Now but the money is safely held by Shpock. While a payment is pending the money can not be accessed by the buyer or the seller.
A payment can be pending due to one of the following reasons:
Once the item has arrived and the buyer has confirmed that everything is okay the money will be paid out to the seller's wallet.
If the buyer reports an issue with the delivery or the item itself and Shpock ultimately decides in their favor the money will be refunded to their original payment method.
Important: Items must be shipped with a tracking ID as failing to prove an item's delivery might result in the buyer receiving a full refund.
Wir verwenden Cookies für die Bereitstellung unseres Dienstes, um Inhalte und Anzeigen zu personalisieren und um die Zugriffe auf unsere Website zu analysieren. Welche Cookies wir nutzen und die Möglichkeit sie zu deaktivieren findest du in unseren Cookie Richtlinien. Weitere Informationen findest du in unserer Datenschutzerklärung.