Payments with Buy Now - Shpock

Payments with Buy Now

If a seller has enabled the Buy Now  feature on their item, you will be able to instantly buy it at the stated price.

After tapping on 'Buy Now' you will be forwarded to the payment interface, where you have to enter your card information:

Once the payment has been successfully made, the money will be held by Shpock and the seller will be informed that they can now ship the item.

You will be notified, as soon as the seller posts the item to you. After you have confirmed that you have received the item and that you are happy with it, the money held by Shpock will be paid out to the seller. If there are issues with the delivery or with the item itself you can report the issue to Shpock if no agreement can be reached with the seller. If Shpock decides in your favour you will receive a full refund, including the Buyer Protection fee. In this case the money will be returned to your original payment method within a few days.

Important: Please ensure to check the item and to report any issues within 3 days after receiving it. Once you have confirmed that there are no issues with the item, the money will be paid out to the seller and no further disputes will be possible.

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